Business Hours
24/7 (Our online store is always open for you!)

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

If you need help, please do not hesitate to contact us at

Refund and Returns Policy


We want you to be completely satisfied with your purchase from Gochikcy. If you are not satisfied for any reason, you may return the item within 30 days of delivery for a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please fill out the Contact Us form on our website, and we will arrange the return for you.


Once your return is received and inspected, we will process a refund to your original payment method. Please note that the time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

CJ Dropshipping Policy

We adhere to the return and refund policy provided by CJ Dropshipping. This includes:

  • Refunds for delayed orders, damaged orders, and orders with bad quality products.
  • Resending or accepting returns for orders that meet specific criteria as outlined in the CJ Dropshipping policy.
  • Not accepting disputes for orders delivered within the maximum delivery time and more than the specified number of days completed status.

For more details on the CJ Dropshipping return and refund policy, please refer to their official policy document.

Contact Us

If you have any questions about our return and refund policy, please contact us at